Technology Services

News and Notes from Room 166

October 2008 Technology Committee Agenda

Agenda for Technology Steering Committee

October 14, 2008

Welcome & Introductions (7:30-7:35)

Role of the Committee Member (7:35-7:40)

Participant - Represent your level, department, and/or position during technology conversations to the best of your abilities. Ask questions when you do not know and remember that all feedback is welcome and critical to help meet the district's technology goals.

Communicator - The technology committee representative will be responsible for digesting the minutes of our monthly meetings and communicating relative and pertinent information to the staff at the building. This will help build the recognition and understanding of your role on the committee. Minutes will be distributed within 24 hours to allow for quick turnaround and better memories of events and explanations.

Advocate for Technology - There are many great technology initiatives underway at all levels. As best you can, present these changes positively to your colleagues and peers as we transition to a new, more powerful (and complex) technology environment.

Review of Key Data (7:40-7:45)

  • Data
  • § Response Time to bigWeb Tickets
  • o Goal: 1 Day (10.5 hour) Response - 96%
  • o Actual: 78.6% (-17.4%)
  • o September ‘08: 1190 Tickets
  • o September '07: 1113 tickets, 93% response
  • § Ticket Closure - Issue Resolution
  • o Goal: 3 day resolution - 95%
  • o Actual: 82.6% (-12.4%)
  • o September ‘08: 1190 Tickets
  • o September '07: 1113 tickets, 96% completion
  • § Key Factors in 2008
  • o HS Conversion to Microsoft
  • o 92 Projector/SMARTBoard installations

 

2008-2009 Initiatives Review  - budget context (7:45 - 8:00)

Key Talking Points for Summer Implementation

  • Installed 92 Projectors and 80+ SMARTBoards
  • Deployed over 300 desktop and laptop computers, most at the high schools
  • Converted both high school networks from Novell to Microsoft - decreasing login time (now 10-30 seconds to login)

Managing Technology Change (8:00-8:20)

  • SMARTBoards in every classroom (4 years)
  • Tablet laptops at Elementary (3 years)
  • Wireless throughout all buildings (3 years)
  • Microsoft Office 2007
  • Web Site Redesign (2 times in 4 years)
  • Groupwise conversion to Microsoft Outlook/Exchange (Summer 2009)
  • Novell networks to Microsoft (15 months)
  • Software: Parentlink, PDExpress, Infinite Campus, Blogs, Shared Files, SMARTNotebook, FitnessGram

Key Changes in next 10 Months:

Tablets, Groupwise to Outlook, Office 2007, Novell to Microsoft Network, Web Site

Possible Strategies to Promote successful transition to new technologies:

  • Communicate specific changes early and often
  • Documentation
  • Provide access to online training resources
  • Provide variety of required and optional staff development opportunities
  • Offer access to new technologies in advance of change (take Office 2007 home)

 

Student Mail/Communication Tools (8:20 - 8:30)

Question: As we prepare for a new "Web portal" concept and for the transition from Groupwise to Microsoft Outlook, we would like to better understand how/whey staff/faculty communicate with students.

  • October - Survey Development, Refinement, and Release (20th-30th)
  • November - Survey Analysis, Process results with Integrators, TSC, 2 representative secondary classes (1 elementary?)
    • Prioritize Requirements of student use based on survey data
    • Identify and Prioritize technical requirements
    • Research other district solutions for large K-12 implementations
  • Dec - Jan Research/evaluate solutions and document how each product addresses requirements
  • Jan - Present recommended solution to Integrators, TSC and representative classes for consideration and feedback
  • Feb - Determine recommended solution and plan for implementation (training, communication, rollout)

Adjourn (8:30)

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